HOW DO I CONTACT YOU?

You can email us at

 Shondarae@shopprintjunkiez.com

or give us a call at 205.471.2273.

WHERE ARE YOU LOCATED?

We're located online only!

WHAT ARE YOUR HOURS?

Customer Service hours Monday-Friday 8-5:30 (central).

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards. 

HOW MUCH IS SHIPPING?

Free for orders over $100.00. Purchases under $100.00 will be charged $9 Flat Rate Priority Mail.

DO YOU GIVE REFUNDS?

We do not offer refunds. Store credit will be issued within 3 to 5 days after we receive your returned item(s) from you. You will be notified via email that the online credit has been issued.

*Please see our return policy under the Help tab on our home page for further detailed information on returns.*

HOW DO I RETURN?

To return an unworn item, please review the Return Policy.  Within the Policy is a Return Form that will need to be included with your return, and shipped to:

Print Junkiez

49 Knottingham Drive

Haleyville, AL 35565

DO I PAY FOR RETURN SHIPPING?

Yes, the customer is responsible for return shipping and for shipping for all exchanges. 

WILL I RECEIVE A TRACKING NUMBER FOR MY SHIPMENT? 

Yes! Please allow 12-24 business hours for the postal service to process the package as it must be scanned at the location of departure before you are able to follow the shipment. You will need to sign up for email notifications in order to receive order and tracking info. 

HOW DO YOUR SIZES RUN?

We carry a vast variety of different  brands. Each brand and style fits differently. To get an idea of the fit, we will specify in the product description if a product runs bigger or smaller than normal. A size chart may also be included in the photos of the product.

If you have specific sizing questions, feel free to use our give us a call at 205.471.2273 or drop us an email at Shondarae@shopprintjunkiez.com.

We are always happy to help!

 

HOW DO I PRESS ON MY DTF PRINTS?

Cotton Fabrics:120 deg Celsius @ 15 seconds

Polyester: 115 deg. Celsius @ 5 seconds

• Pre-press your shirt for 5 seconds to remove moisture.
• Press you shirt using the time and temp indicated above. After the first press let the shirt cool down (Cold peel) and peel the film.
• Re-press it again with a parchment paper or teflon sheet on top of the design.
• Shirts should not be washed for 24 hrs.

An industrial heat press is recommended for best results.

 

DO YOU HAVE A MINIMUM DTF ORDER REQUIREMENT?

No, we do not have a minimum requirement on orders. 

 

WHAT IS A DTF (DIRECT TO FILM) TRANSFER?

The Most Durable Heat Transfer ‑ Vibrant Print - No Cracking Or Fading. Anyone With A Heat Press Can Create High-Quality Printed Items - Fast!

 

HOW DOES THE ORDERING PROCESS WORK?

You can either purchase one of our custom, or ready to download digital files OR you can upload your own files in our custom DTF ordering page HERE.

 

WHAT KIND OF FABRIC CAN I USE FOR MY TRANSFERS? 

Our transfers can be applied to any fabric blends and on countless promotional items. We create the print durable, and bright colored prints and send them to you.